We process all orders the following 1-2 weeks, Monday through Friday, excluding holidays. Orders received on weekends and holidays will be processed the following business days within 1-2 weeks. Orders are processed from Palma de Mallorca, Spain. Over 95% of our shipment leave the next business day.
Availability of products may vary and cannot be guaranteed, since we only carry of very limited amount of inventory of our products, in most cases only one.
If you have ordered an artwork that is not available or is delayed, we will notify you via email or telephone.
We ship worldwide and shipping time depends on the carrier you choose, but under normal circumstances you should receive your shipment in a couple of days
Our free Shipping policy for Europe includes standard delivery only.
You will receive a confirmation email when the order has been placed and a second email when the order was shipped. Please note that our shipments are insured.
Portugal and EU residents will pay VAT on their purchases, Vat is included in the prices we display.
If your order is being delivered outside of EU, please note it may be subject to additional charges, taxes, or customs duties in the destination country. Any charges are to be paid by the customer and we cannot be held responsible for any delays that may occur as a result of customs clearance. We would advise you to check with your local territory on any possible charges prior to placing your order.
For international orders, additional fees may be charged by the companies that provide services for us such as the shipment carrier you choose.
All artworks will be safely packed, according to the best practices.
Any further inquiries on shipping should be directed to info@2B.rocks.
Thank you very much for using our services.